JEEVIKA JOLLY
Whitehorse, YT | jollyjeevika04@gmail.com |
8673359235

PROFESSIONAL SUMMARY
Detail-oriented and customer-focused professional with experience in customer service, administrative tasks, and retail operations. Strong communication skills, database management expertise, and the ability to multitask in fast-paced environments. Proficient in MS Office and social media management.

AVAILABILITY
Full-Time

WORK EXPERIENCE
Shoppers Drug Mart – Whitehorse, YT
Beauty Specialist & Customer Service Representative | June 2024 – Present

Greet customers and direct them to appropriate service areas.
Assist customers with product selection and provide expert beauty recommendations.
Process transactions, issue invoices, and handle payments efficiently.
Maintain a clean, organized, and visually appealing store environment.

Real Canadian Superstore – Whitehorse, YT
Cashier | January 2024 – August 2024

Operated cash register, processed payments, and assisted customers with inquiries.
Provided directory assistance and relayed service information.
Maintained attention to detail in billing calculations and customer transactions.

Sardarji Restaurant – Brampton, ON
Customer Service Receptionist | May 2023 – December 2023

Greeted guests, scheduled and confirmed reservations.
Answered phone calls, and relayed messages.
Managed invoices, processed payments, and recorded customer information.
Performed filing and sorting mail.
Pizza Pizza – Montreal, QC
Cashier | January 2023 – April 2023

Processed orders, handled cash transactions, and provided excellent customer service.
Assisted with order accuracy and coordinated with the kitchen staff.
Ensured a smooth and efficient service environment.

SKILLS & EXPERTISE
Customer Service & Client Assistance
Appointment Scheduling & Data Entry
Payment Processing & Billing
MS Office (Word, Excel, Outlook, Windows)
Social Media & Digital Communication
Office Supply Management
Multitasking & Time Management

EDUCATION
Yukon University – Whitehorse, YT
Diploma in Multimedia Communications | April 2025 Graduating

Conestoga college- Kitchener,ON
Diploma in Business Fundamentals |
Graduated December 2024
Diploma in Business Fundamentals

ADDITIONAL INFORMATION
Own Transportation
Ability to Work Independently & in a Team
Fast-Paced Environment & Tight Deadlines
Strong Interpersonal & Organizational Skills